What Is Mobile Number Portability (MNP)?

Mobile Number Portability — known in Russia as MNP (Мобильная Номерная Переносимость) — allows you to switch your mobile operator while keeping your existing phone number. This service has been available in Russia since 2014 and makes it much easier to leave an operator you're unhappy with without the hassle of informing everyone of a number change.

When Should You Consider Porting Your Number?

  • Your current operator's coverage is poor in areas you frequently visit.
  • You've found a significantly better tariff plan with another operator.
  • You're experiencing persistent service quality issues that support hasn't resolved.
  • A new operator is offering attractive promotional rates for new subscribers.

Step-by-Step: How to Port Your Number in Russia

  1. Check eligibility: You must not have any outstanding debt with your current operator. Your account balance should be settled before initiating a port.
  2. Visit a service centre of your new operator: Bring your passport (паспорт) — you'll need it for identification. Go to an official store of the operator you want to switch to, not a third-party retailer.
  3. Submit a porting application: Fill out the MNP application form at the new operator's store. You'll receive a new SIM card from your new operator at this point.
  4. Wait for the transfer: By law, the number transfer must be completed within 8 days of your application. In practice, many transfers complete within 1–3 days. You'll receive SMS notifications from both your old and new operators during the process.
  5. Activate your new SIM: Once the transfer is confirmed, insert your new SIM card. Your existing number will now work on the new network.

Important Things to Know Before You Port

  • No fee: MNP in Russia is free of charge — neither the old nor the new operator can charge you for the transfer itself.
  • Short downtime: There may be a brief period (typically a few hours) during the actual number switch when your number is temporarily unavailable. Plan for this in advance.
  • Contract obligations: If you're on a contract plan with minimum commitment periods, check whether early termination fees apply with your current operator before porting.
  • Keep your old SIM briefly: Don't discard your old SIM until you've confirmed the new SIM is fully working with your number.

Can You Port Back if You're Unhappy?

Yes — MNP works in both directions. If you port to a new operator and aren't satisfied, you can apply to port back or to yet another operator. However, you must wait at least 60 days after your most recent port before initiating another one.

Checking Your Porting Status

You can track the status of your MNP request through your new operator's app or website, or by contacting their customer support line. The process is generally straightforward and well-managed by Russian operators.

Switching operators in Russia is easier than many people think — MNP removes one of the biggest barriers to getting a better deal on your mobile service.